Shipping Policy

Order processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing time is separate from shipping transit time.

Estimated delivery time

After your order ships, estimated transit time is 2–7 days, depending on your location and the shipping service. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other disruptions.

Please allow for both order processing and transit time when estimating your delivery date.

Shipping destinations

Bernini primarily ships to addresses within the United States. Available shipping destinations and services are shown at checkout.

For questions about shipping outside the United States, please contact customercare@berninifountains.com before placing your order.

Shipping charges

Unless an eligible free-shipping offer applies, shipping charges are calculated by the carrier and displayed at checkout before you complete your purchase.

Free-shipping offers

Free shipping is available on select products or during specified promotions. Eligibility, destination restrictions, and any other conditions are stated in the applicable offer. Free shipping does not automatically apply to all products in an order.

Delivery questions

If your order is delayed, arrives damaged, or is marked delivered but cannot be located, contact customercare@berninifountains.com or call (619) 449-2392. Please include your order number so we can assist you.

For return eligibility and instructions, please review our Return and Refund Policy.