Ventosa Solar Cordless Fountain

Order processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing time is separate from shipping transit time.

Estimated delivery time

After your order ships, estimated transit time is 2–7 days, depending on your location and the shipping service. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other disruptions.

Please allow for both order processing and transit time when estimating your delivery date.

Shipping destinations

Bernini primarily ships to addresses within the United States. Available shipping destinations and services are shown at checkout.

For questions about shipping outside the United States, please contact customercare@berninifountains.com before placing your order.

Shipping charges

Unless an eligible free-shipping offer applies, shipping charges are calculated by the carrier and displayed at checkout before you complete your purchase.

Free-shipping offers

Free shipping is available on select products or during specified promotions. Eligibility, destination restrictions, and any other conditions are stated in the applicable offer. Free shipping does not automatically apply to all products in an order.

Delivery questions

If your order is delayed, arrives damaged, or is marked delivered but cannot be located, contact customercare@berninifountains.com or call (619) 449-2392. Please include your order number so we can assist you.

For return eligibility and instructions, please review our Return and Refund Policy.

This product has a one year limited warranty on all materials and workmanship. Bernini warrants the original purchaser of this product that the product will be free from manufacturing defects in workmanship and material for a period of one (1) year from the date of original purchase.

If within one (1) year this product fails due to defect in material or workmanship, Bernini will repair, replace or supply any defective part at their discretion.

The purchaser must contact Bernini and provide a description of the defective part, including digital pictures if requested, with this original purchase documentation as validation of warranty coverage.

This warranty does not cover or apply to: (a) damage to the product due to misuse, mishandling, and abuse, (b) products not used in accordance with instructions, (c) product not assembled or installed according to instructions, and (d) normal wear and tear.

Call for assistance at 1+ (619) 449-2392 or you can email us at: customercare@berninifountains.com

Our Customer Care Department is available:
Monday - Friday 8:30am to 5:00pm PST